Management of aggression and violence

Reviewed date: 16/01/2025 Emma Jenson   Next review: 16/01/2027 (or before if there is a change in practice or circumstances)   Amendments:   Introduction:   This policy provides guidance to Leuchie House staff who may be required to respond to violent or aggressive behaviour from guests.   Scope:   To inform staff of the policies…

Use of shower trolley for showering

Purpose: To aid with guest’s hygiene requirements for those unable to use conventional methods, ensuring optimal levels of hygiene, comfort and dignity.   Procedure Following admission, a moving and handling risk assessment will be carried out for each guest, this will ensure that any risks to the guest or staff are kept to a minimum.…

Use of Direct Heat Devices

Purpose: To safely provide easy, gentle and soothing relief from aches and pains where heat or cold is beneficial. Leuchie House does not provide guests with hot water bottles.  Hot water bottles should NOT be used because of the dangers of leakage or spillage and burns. On the very rare occasions that a hot water…

Skin Integrity: Use of creams

Purpose:  As part of the skin integrity policy, to ensure that creams are applied and used as instructed  All staff will receive information and training during their induction on the correct use of creams and how to apply. Procedure: As part of the preadmission phone call to discuss the guests care needs, skin integrity will…

Use & Storage of Lotions

Purpose: To ensure lotions are stored in the designated storage area and to protect staff and guest against inappropriate use. Procedure: Any creams or lotions which are brought by the guest for use during their stay can be stored in the guest’s top drawer of chest/bedside cabinet.   Any prescribed lotions are to be recorded…

Unpacking of Guest Belongings

Purpose: To ensure all guests belongings are unpacked efficiently and items recorded and labelled to ensure they are easily identified in order to ensure that all belongings are tracked and return home with the guests on departure. Procedure: Staff for each floor will be allocated to unpack belongings as per coordinator’s instructions    Staff responsible…

Treatment of Head Lice

Purpose To ensure that head lice are treated at the earliest opportunity reducing the risk of lice spreading to other guests/staff.   Procedure Wash the hair as you normally would and apply conditioner. Comb through the hair over a light surface e.g. a towel or sheet of paper, start with an ordinary comb and separate…

Treatment of Burns

Purpose: To ensure burns are treated quickly and correctly in an attempt to minimise pain and skin damage.   Procedure:    First aid can be provided by a trained first aider. If the victim is a guest, then the RN will co-ordinate the care.   Bathe the injured area with cold water for at least 10…

Transfer of a Guest to Another Establishment

PURPOSE: Sometimes a guest may not be transferred home but may go on to further respite facility or hospital.  Therefore, it is important to inform the receiving place about the individuals care needs   PROCEDURE: A hospital/transfer pack is available and pre-populated on PCS in the event of a guest being transferred.   A transfer…

Resuscitation/ Not for Resuscitation Procedure

Purpose:  To inform all guests and staff about the resuscitation policy for guests staying at Leuchie House. It will clarify the procedure to follow when a guest makes an advance directive to refuse emergency medical intervention or arrives which a do not attempt cardiopulmonary resuscitation order.   Procedure:   As part of the admission process,…