Stage 4 – Confirm or decline booking  When the assessment has been completed the booking can be confirmed or declined Where booking agreed – bookings team to contact guest or enquire Where booking declined – RN to contact enquirer to explain reasons behind decision Procedure Call the guest or relevant enquirer to inform them that…

Stage 3 – Nurse Assessment Before any short break is confirmed a nurse must assess each guest to determine their suitability for a placement at Leuchie. This is initiated once: Our Pre-admission self-assessment (PASA) has been completed and returned by the guest  A local authority single shared assessment (if appropriate) has been received. It is…

Stage 6 – Pre-admission telephone call  A member of the assessment team will call every guest no earlier than 7-10 working days before the date of their holiday. The purpose of this call is to: Confirm there have been no changes to the guests care needs since the date of their formal nurse assessment Allocate…

Funding to be confirmed once break has been signed off by RN.  Funding form to be completed by funder Deposit paid by non-Local Authority guests Procedure Guests can be funded privately, by grants or by the guests Local Authority and sometimes a combination of all three. Guests paying by Local authority.  Funding form and booking…

Stage 8 – Continual risk assessment throughout stay In May 2019 Leuchie House purchased the new Person-centred software. An electronic method of recording care via hand held devices. Much of the information about a guest is entered into PCS via the Monitor by Nursing admin prior to the guest’s arrival and only updated where necessary,…

Stage 7 – Guest assessment on arrival   Guests who arrive at Leuchie must be formally admitted through our guest admission procedures. The purpose of this allows us to: Conduct a thorough consolidation of the information we have gathered pre-admission and allows any further information to be added or amended.  complete our risk assessments and identify…

Stage 1 – Initial enquiry A member of the booking team receives all incoming enquiries for a new or existing guest.  It is their role to ensure that every booking is handled smoothly, and the nursing assessment team are involved with assessing the needs of every guest for each booking.  The booking team’s role is…

Stage 3 – Nurse Assessment – Fast Track process Before any short break is confirmed a nurse must assess each guest to determine their suitability for a placement at Leuchie. This is initiated with the relevant forms: Our Pre-admission self-assessment (PASA) has been completed and dated within 6 months  A local authority single shared assessment…

Introduction The purpose of a guest assessment is to identify what care needs and preferences a person may have along with the outcomes they hope to achieve to improve or maintain their wellbeing by staying at Leuchie for a short respite break. This enables suitably qualified staff to determine whether Leuchie can meet their needs.…