Unpacking of Guest Belongings

Purpose:

To ensure all guests belongings are unpacked efficiently and items recorded and labelled to ensure they are easily identified in order to ensure that all belongings are tracked and return home with the guests on departure.

Procedure:

  • Staff for each floor will be allocated to unpack belongings as per coordinator’s instructions 

 

  • Staff responsible should ask the guest if they wish to be present during the unpacking of their belongings, as part of the admission process

 

  • Items should be added to belonging sheet accurately, including jewellery, electronic items etc.  Items should be written eligibly in as much detail as possible with known colours that are easily recognisable.  Sizes and makes should also be documented. Pictures should be taken of items and uploaded to PCS

 

  • Outdoor clothing/jackets should be labelled and hung outside dining room on pegs.  They should also be noted on the jackets list behind the door as well as the belonging list

 

  • All personal belongings, minus clothing, should be labelled with a name sticker – for example footplates, wheelchair chargers, toothbrush chargers, headrests etc.

 

  • Unpack in a neat orderly fashion, with clothes being hung up, where appropriate

 

  • Clothing guests arrive in should also be noted discretely along with jewellery worn

 

  • Sheet should be signed and dated and placed a folder in the nurses’ station and a copy within the bedroom 

 

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