Purpose: To ensure that all guest details that reception have are kept in accordance with our overall Data Protection Policy that is held within the S drive.
Procedure:
Reception holds a small amount of guests details from their names, contact details for departure, cash amount (if any is held in the safe) and the in house bill invoice.
These details are kept within an A4 envelope with the holiday date on the front. This is kept in the bottom drawer of the reception desk. We hold this information for 3 months in case there is any queries. After 3 months this information is then shredded.
R003 June 2025
Leuchie is a charity registered in Scotland no. SC042249. Company no. SC392721
Posted in Reception