All staff and volunteers working at Leuchie or driving on behalf of Leuchie must follow the accident/incident reporting process detailed below.
In addition to physical incidents, any emotional or behavioural occurrence which is out with the norm and not identified within a care plan must be recorded. For example:
- Aggressive or abusive behaviour or language
- Disclosure of significant events
- Theft
Minor accidents/incidents requiring first aid –
Administer first aid if you are trained to do so.
If accident takes place within Leuchie then sound the emergency nurse call bell system to gain the assistance of a nurse.
Contact GP or call 999 if required.
Complete an accident form (located in the 1st floor nursing station). Please give as much information as possible, adding additional information on the rear of the form if necessary.
Completed accident form is to be given to the Head of Services and/or Head of Care.
Major accidents (resulting in medical attention)-
Contact GP or call 999.
Follow actions listed above.
Inform the Head of Services & Head of Care.
If an accident investigation is required then follow guidance listed below (contact the Head of Services for guidance).
Vehicle collision –
Never admit liability.
Where necessary contact the emergency services on 999 or 112 if calling from a mobile.
Contact Leuchie House at the earliest opportunity. Leuchie will contact the insurance company for you if required.
If there is another vehicle involved take all relevant details.
Complete an accident form as soon as possible on your return to Leuchie. Please give as much information as possible.
All vehicles are covered on a fleet insurance. If possible, take photos on your mobile as these may be of assistance to the insurance company. Submit these with the accident form.
Accident investigation –
Where an investigation is needed;
Leave everything in place until a member of the management team arrives.
Cordon off the area to avoid any further accidents.
Take contact details of all witness so that they can be contacted if necessary (this includes staff, visitors, contractors etc.).
If it is not possible to leave the area untouched until a member of the management team arrives, take photos of the scene, putting an object like a ruler or pen in the shot to show scale.
If no camera is available then sketch the scene noting down approximate measurements is possible.
Take contact details of all witnesses.
Incident reporting –
All incidents and near misses must be reported. By reporting near misses might just prevent an accident which causes someone harm from happening. Please report on the same form as an accident but stating in the details that it was an incident or near miss.
RIDDOR reporting –
Accidents which require to be reported under Reporting Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) will be done so by the Head of Services.
Location of first aid kits –
First aid kits are kept in each vehicle. These are checked as part of the daily driver checklist and should therefore always have the correct contents.
Within Leuchie House first aid kits are located on each floor and checked every fortnightly by an RN.
Lists giving names and departments of first aiders are posted on the wall in various locations throughout the house. Press the emergency nurse call bell system if you urgently require assistance.
First aid kit contents –
Leaflet giving general advice on first aid
10 Antiseptic wipes (foil wrapped)
20 sterile plasters (assorted size)
2 sterile eye pads
4 individually wrapped sterile bandages
Safety pins
6 medium sterile, unmedicated individually wrapped wound dressings
2 large sterile, unmedicated individually wrapped wound dressings
1 pair of disposable gloves
1 mouth mask for resuscitation
Training –
A selection of the staff at Leuchie house have attended First aid at work and emergency first aid at work.
Data protection –
Under the data protection act 2002 all documentation that holds an individual’s personal details must be held in a secure place. All accident forms will be held in a lockable cabinet at Leuchie.
First aid procedure –
Purpose: To ensure that in the event of an accident or sudden ill health a guest, staff member or visitor receives the most immediate and effective treatment possible.
If a guest requires first aid then the RN takes responsibility for this.
A first aid trained member of staff can take responsibility to provide care for staff and visitors.
First aid for guests
- In the event of an accident or sudden ill health involving a guest then the emergency buzzer should be pressed to alert RN and staff on shift.
- The RN will assess the situation and take the action he/she feels is necessary.
- Other staff members on shift who have attended on hearing the emergency buzzer will be allocated duties or asked to assist the RN/ in whatever way they requires.
- If necessary the attending RN/ will allocate a staff member to inform the emergency services.
- The RN will record in the guests care plan all action taken and outcomes.
- The RN will complete an accident/incident form as per procedure.
First aid for staff members or visitors
- In the event of an accident or sudden ill health involving a staff member or visitor then the emergency buzzer should be pressed to alert Nursing/Care staff on shift.
- If possible a qualified first aider should take control of the situation (Staff names posted on each floor of the building).
- If a qualified first aider is not present immediately then the RN on shift will take control of the situation.
- The qualified first aider or RN will allocate staff member’s present duties to assist them. If necessary a staff member will be allocated to inform the emergency services.
- Where necessary emergency contacts should be contacted and kept informed.
- An accident/incident form should be completed as per procedure.
In the event of first aid treatment being administered an email should be sent to the Head of Care.